1-. Is my information totally protected?

A.: Yes, your information is just send to the bank, anyone else can access to it

2-. If I want to make a exchange, what should I do?

A.: The first step is to let us know what happened with your product, then we will indicate you the correct process.

3-. How do I know if a product is available?

A.: Anytime a product shows the option to be added to the bag, it is available.

4-. When should I receive my purchase?

A.: Thinking in our costumers, we provide a FREE shipping service, which takes around 6 business days to arrive to destination.

5-. When does my purchase is send?

A.: If your purchase is done before 3 in the afternoon it will be send the same day, if not, the next day ( business days )

6-. Which brands you usually work with?

A.: We offer many brands, but the ones we got more products are Puppia, Pinkaholic, Bark Appeal, Pet Gear and Oscar Newman